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For vintage & resale shops

Stop drowning in drop-offs.

DropFlip runs the whole buy counter for vintage & resale shops: intake, offers, payouts, and the emails that bring sellers back to shop.

Book a Demo takes 15 min - no credit card needed - pick a time that works for you
Thrifty Beaches, San Luis Obispo Thrifty Beaches, Santa Barbara Avalon Trusted by independent shops on the East and West coasts
Before DropFlip

You're turning away product you'd want to buy.

01

You're capping your own intake.

Without a way to capture drop-offs, every booked-out day is product you'll never see.

02

Every seller is a long conversation.

All day, across texts, calls, and the counter. Explaining, following up, re-explaining. Your staff isn't buying inventory, they're answering messages.

03

You're flying blind.

Your most valuable sellers. The profit you're clearing. The days that bury you. Trapped in a stack of paper.

Solution: Every drop-off, every number, every seller, all in one place. Here's how.

How it works

01

Sellers drop off and scan QR code

Seller scans a QR code at the counter, fills in their info, and drops off a bag of clothes. No line, no clipboard.

Seller dropping off a bag of clothes at the counter
Seller scanning the QR code at the counter to check in
02

Staff sends offers

Staff sees every drop-off in one dashboard and sends offers straight to the seller by SMS or email, on their schedule, not the seller's. Offer cash, or cash plus a higher store-credit option that brings them back to shop.

T Thrifty Beaches Maya Rivera · #2048
Evaluation Entry
Total Retail Value TotalItemize
$ 0.00
Customer Offer 30 % of Retail
$0
Store Credit Offer 40 % of Retail
$0
Items Kept
− 0 +
Items Passed
− 0 +
Sends email and SMS to the seller
03

Seller replies from their phone

The seller reads the offer by SMS or email and replies YES, CASH, CREDIT, or NO, or taps a link. In English or Spanish. No app, no login, no second trip to the store.

9:41
T Thrifty Beaches › (805) 555-0142
Today 2:14 PM
Hi Maya, your Thrifty Beaches offer is ready! We'd like to keep 4 items for $45 cash or $60 in store credit. Reply CASH or CREDIT to accept, or NO to decline. Check your email for more details.Reply STOP to opt out
CREDIT
Delivered
Maya, you've accepted the $60 store credit offer! Swing by the store any time to shop with it.

Meet the Drop-off Queue

dropoffs.thriftybeaches.com
Thrifty Beaches
3 Adam

Drop-Off Queue

Status Newest / Oldest
Maya Rivera
9 photos · 3 bags · 2m ago
Pending Receipt Confirm receipt
Devon Clarke
14 photos · Español · 8m ago
Under Review Day 1 of 5 B14
Sam Okafor
5 photos · 21m ago
Offer Ready $45 / $60 credit B12
Tess Park
7 photos · 38m ago
Accepted Send $62 · Zelle B09
Jordan Lee
11 photos · 2 bags · 52m ago
Received Day 2 of 5 B07
Priya N.
6 photos · asking $120 · 1h ago
Offer Ready Front rack
Noah Bennett
8 photos · 1h ago
Received Day 1 of 5 B05
Aria Flores
12 photos · 2h ago
Awaiting Pickup Held until Fri, Sep 26
Liam Carter
10 photos · 3h ago
Accepted $85 store credit B01
  • Live on every device

    Counter iPad, back-office laptop, owner's phone. The queue updates the instant a seller submits or replies. No refresh.

  • Find any bag in seconds

    Search by name, phone, or bin. Filter the archive by date or payout amount when a seller calls about last spring.

  • Staff get pinged, not paged

    New drop-off, offer accepted, seller texted back: a bell, a ding, and a push alert on the devices that opted in.

Branding & setup

Make it feel like your store.

Your domain

Sellers scan a code and land on dropoffs.yourstore.com — your logo, your colors, your voice. They never see ours.

Your local number

Offers text from a real number in your area code, so sellers recognize it, trust it, and actually reply.

White-glove onboarding

We handle the setup for you — domain, SMS compliance, A2P 10DLC registration, and staff training. Most stores are live within a week.

We process 10–20 sellers a day. Before DropFlip, tracking offers meant paper forms and chasing people by text.
Adam Kemp Owner, Thrifty Beaches · San Luis Obispo, California Founding customer
Book a demo
Data insights

Stop guessing. Start knowing.

The first dashboard built for the buy counter. Revenue, payouts, and margin. How fast bags move from drop-off to offer to payout. What share of items you keep. How every drop-off ended. Your top sellers, and the exact days and hours your counter gets slammed, by month, by year, or all time.

"I had no idea Tuesday afternoons were my busiest until the heatmap lit up." — Anthony Roberts, Thrifty Beaches · Santa Barbara

Grow revenue

Every seller is a customer. Treat them like one.

Store-credit offers

Offer more in credit than cash. Sellers pick. You keep the margin and the foot traffic.

Know your sellers

Every seller's history, lifetime payouts, and contact status in one profile. Fix a bad email, spot a repeat seller, see who's worth a call.

Physical ops

One iPad. One printer. One scanner. Zero paper.

Bag labels that print themselves

Confirm receipt and the label printer spits out one per bag: seller, contact, bag 2 of 3, and a QR that opens the drop-off when you scan it later.

Scan the ID, skip the typing

A barcode scanner reads the back of a driver's license at receipt. Name, DOB, and ID number land in the record, encrypted. Passports supported.

Bins, bag counts, storage labels

Grid bins A–Z, 1–20 — or a free-text spot like "front rack." Every bin remembers what it held, and the last location survives into the archive.

Alerts where staff are

A bell, a ding, and a push notification on the counter iPad the moment a seller submits, accepts, or texts back. Opt in per device, not per login.

More than an intake form.
A buy-counter operating system.

Data Insights

Revenue, margin, payout mix. Processing times from drop-off to payout, keep rate, and how every drop-off ended. Top sellers and busy-hour heatmaps, by month, year, or all time.

Bin System + History

Every bag gets a bin or a storage label the moment it lands. Every bin remembers every drop-off it ever held. Searchable. Photographed by seller and by staff.

Staff PINs + Roles

One iPad at the counter. Owner, manager, and employee roles. Every action tied to the person who took it. Auto-locks on your schedule.

Lifecycle on Autopilot

Offers expire after 5 days with a last-chance text on day 4. Extend a pickup hold, revise a live offer, reinstate a lapsed one, or correct a payout after the fact.

Compliance + Audit

Digital signatures. Government ID capture, encrypted at rest. Every action timestamped and logged. Four-year retention. Secondhand-law ready.

Offers That Arrive

Emails verified at intake. Bounces and suppressions tracked per message. Your own sending domain and a local SMS number, so nothing lands in spam or gets ignored.

Spanish + English

The seller picks a language on the form. Every confirmation, offer, text, and response page follows. Print a second QR code for Spanish-first sellers.

You Set the Rules

Buy rate, store-credit rate, payment methods, split payouts, whole-dollar or cents, store hours, brand colors, legal pages. All in Settings. No ticket needed.

Multi-Store

Branded subdomain or your own domain per location. Local SMS number per store. Separate staff, data, and hours. One dashboard for the whole chain.

FAQ

Frequently asked questions

What is DropFlip?

DropFlip is point-of-buy software built for vintage and resale shops. Sellers check in by scanning a QR code and dropping off their items; staff review each bag, send cash or store-credit offers by text or email, and track every drop-off, payout, bin, and margin from one dashboard. It also emails your opted-in sellers about sales and new arrivals. It replaces paper forms and scattered texts with a single buy-counter system.

How does DropFlip work?

DropFlip works in three steps. First, sellers scan a QR code at the counter, enter their details, and drop off a bag. Second, staff review each drop-off in one dashboard and send an offer by SMS or email. Third, the seller replies YES, CASH, CREDIT, or NO from their phone, or taps a link. No app, no login, and no second trip to the store.

What is a point-of-buy (drop-off) system?

A point-of-buy system is the buying-side counterpart to a point-of-sale system. Instead of ringing up sales, it manages everything a shop buys from the public: intake, item review, offers, seller communication, payouts, and records. DropFlip is a point-of-buy tool designed specifically for the drop-off and buy counter at vintage and resale stores.

Who is DropFlip for?

DropFlip is built for independent vintage, resale, and buy-sell-trade shops that buy inventory outright from the public and pay in cash or store credit. It is designed for stores handling steady drop-off volume, from a few sellers a day to dozens, that want to stop turning away product and capture every buy without paper forms or endless back-and-forth texting. It is not a consignment system.

Can I offer more in store credit than cash?

Yes. Set a cash buy rate and a higher store-credit rate in Settings, and every offer goes out with both options. The seller picks by tapping a link or replying CASH or CREDIT by text. Stores use it to keep margin and turn sellers into shoppers on the same visit.

Can I email my sellers about sales and new arrivals?

Yes. Sellers can opt in to marketing email on the drop-off form. From the Marketing tab you write the email, upload a hero image, pick an audience, and send now or schedule it. Delivery, opens, clicks, and unsubscribes are tracked, and marketing mail goes out on a separate sending domain so it never affects your offer emails.

Does DropFlip work with a label printer or ID scanner?

Yes. A Star CloudPRNT label printer (the mC-Label3) prints a label per bag when staff confirm receipt, with the seller's name, bag count, and a QR code that opens the drop-off when scanned. A USB barcode scanner reads the back of a US or Canadian driver's license to fill in government ID details without typing. Both are optional and set up during onboarding.

Do you support Spanish-speaking sellers?

Yes. Sellers choose English or Spanish on the drop-off form, and every confirmation, offer, text message, and response page follows that choice. Stores can also print a second QR code that opens the form in Spanish by default.

Can staff be alerted when a seller replies?

Yes. The dashboard has a notification bell with a sound, and staff can turn on browser push notifications on the counter iPad or their own phone. Alerts fire when a new drop-off is submitted, an offer is accepted or declined, or a seller texts back. Notifications are configured per device, so the counter iPad and the owner's phone can each choose what they hear about.

How much does DropFlip cost? Is there a free trial?

Yes. New stores start with the first 30 days free and no credit card required upfront, so you can process real drop-offs before committing. For current pricing and a plan that fits your store's volume, book a demo and DropFlip's founder will walk you through setup personally.

How long does setup take?

Most stores are live within a week. DropFlip handles the setup for you, including your branded subdomain, your local SMS number, A2P 10DLC registration, and staff training. The founder onboards every store personally, so you're processing real drop-offs within days, not months.

Does DropFlip handle SMS compliance and A2P 10DLC?

Yes. DropFlip manages SMS compliance for you, including A2P 10DLC registration, as part of white-glove onboarding. Offers text from a real local number in your area code, so sellers recognize the message, trust it, and reply. The carrier and compliance setup are handled behind the scenes.

Do sellers need to download an app?

No. Sellers never download an app or create a login. They scan a QR code to check in their drop-off, then receive offers by text or email and reply YES or NO right from their phone. The whole experience runs in the browser on your store's branded subdomain.

Cory, founder of DropFlip

Talk to me.
I'll do the rest.

I onboard every store personally. Domain, branding, staff training, SMS compliance. All handled. Most stores are processing real drop-offs within the week.

— Cory, founder
First 30 days free · no credit card needed upfront · walk anytime